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Fire & Water - Cleanup & Restoration

SERVPRO of Belmont Owners Attend In-Depth Training With Our Sister Franchises

Reaching a management position is just the beginning for SERVPRO employees. Regular attendance at our national training facilities is a mandatory requirement for the heads of staff which keeps each franchise ahead of the curve and SERVPRO at the frontier of the restoration industry. Work experience is shared between all members to create a comprehensive knowledge base of customer service, technological advances and ways to improve.

Standing still is the fastest way of going backward in our eyes. Bringing the latest technology to the industry and interrogating our best practices continually is the only way to stay at the top of our game. It is not always easy to bring progress to our Belmont franchise. We achieve it through collaboration between ourselves and our sister franchises communicated through presentations, seminars, pop-quizzes at regular training meets.

SERVPRO is constantly evolving. We foster a competitive environment by investing in all our staff to ensure no company gets left behind. Here in Belmont, we have extensive certification from the IICRC and local councils. Michael Pridham has personally seen to our affiliations with local chambers of commerce, the Institute for Environmental Education and Greater Boston Code Consultants. However, on training weeks we discuss US-wide insurance practice as well as federal agencies like the EPA and how they affect our day-to-day business.

As much as we embrace change some things remain the same. We are always committed to restoring properties to their preloss condition using a restore over replace method. Our regular training sessions ensure we stay up-to-date with insurance practice, federal and local agency guidelines. That means our customers in Belmont get the latest technological innovation, training, and service that they deserve every time they call.

For shared expertise that is leading the way in restoration, contact SERVPRO of Belmont / San Carlos at (650) 591-4137