SERVPRO of Belmont / San Carlos Employee Photos

Roy Drake

Roy Drake

Roy Drake is the CEO of SERVPRO of Belmont/San Carlos, San Leandro and Stockton. He has been in the cleaning and restoration industry since the late 1990’s and has owned and operated his SERVPRO franchises since 2006. Roy is Master Certified in the IICRC with more than ten certifications. He leads his team of highly qualified professionals with a "Lead from wherever he's needed" attitude. You will often find Roy on the scene pitching in working alongside our technicians at a fire, mold or water loss.

Tammy Jenson

Tammy Jenson

Tammy Jenson is our Fire and Contents Production Manager. She leads a team of highly skilled and dedicated fire and content production technicians who are all dedicated to providing our clients with the best possible service, in what in some cases are some of the most trying times in their lives. Tammy has been in the restoration industry since 2003. Her experience in structural and content cleaning for residential and large commercial losses are without peer. She has earned IICRC: Water, ASD, Fire and Odor Control certifications.

Kelly Aarons

Kelly Aarons

Kelly Aarons serves as a Customer Support Representative in addition to being our Franchise Marketing Coordinator. Kelly's previous experience includes working in the insurance industry. Kelly has  a degree in Communication from UC Davis.

Jose Madrano

Jose Madrano

Jose is our Production Manager, for Mold, Water and Demo. We think of Jose as our quarterback. Jose is responsible for assigning each of our teams to the job that they are best suited for. all while managing his team. As PM he guarantees that the team that shows up on your doorstep for your job is the best team for that specific job.

Robert Marshall

Robert Marshall

Robert is our Warehouse and Fleet Manager. Robert provides oversight for our San Francisco Bay Area and Stockton facilities.  He is experienced in IT, mechanical and equipment repair. Robert is multifaceted and is always available to lend a hand. In addition to maintaining our equipment, buildings and vehicle fleet, Robert other duties includes ordering and organizing all of our inventory and supplies. Robert plays an integral role in local large loss response and storm travel events.

Rhia Sheik

Rhia Sheik

Rhia is our Estimating Department Manager. Rhia manages our estimating and invoicing department. She and her staff are responsible for making sure that your bill is fair and accurate. Rhia is FEMA ICS certified in addition to IICRC: Water, Fire Smoke & Odor Control. Having hands on knowledge of production, especially fire cleanup has helped her produce consistently accurate invoices and estimates for all of our clients. Rhia and her team diligently work to quarantee all of our documentation and billing processes are compliant with the ever-changing rules and regulations established by the insurance industry as well as our franchise headquarters.

Tony Garcia

Tony Garcia

Tony is a member of the Water, Water and Demo Team. Tony has been apart of the SERVPRO family for 4 years and has proven himself to be an invaluable member of the water and mold remediation team with his hard work, dedication, and passion for each job that he takes on.Tony's empathetic nature makes him a favorite with our clients

Dwayne Beck

Dwayne Beck

Dwayne, is our Maintenance Assistant, he works with Robert to keep all of our equipment up and running. Dwayne is probably the nicest person you will ever meet, he is always smiling and in a great mood. He has been with SERVPRO for 4 years, he is a devoted Bay area sports fans, Go Warriors! Raiders and A's!

Fidencio Carrillo

Fidencio Carrillo

Fidencio Carrillo is our Carpenter and Crew Chief. In 2009, Fidencio joined our company as a carpenter and water technician.  Fidencio has earned IICRC certifications in WTR, Fire & Smoke and Odor Control, and is a quality finish carpenter well versed in a variety of disciplines including: electrical, drywall & texture matching, tile installation and woodworking.

Reyes Gutiérrez

Reyes Gutiérrez

Reyes is one of our most valued Mold, Water and Demo technicians. Day or night Reyes has a smile on his face and never says no. He is been apart go the SERVPRO family for 2 years and has proven himself to be an invaluable member of the team

Alex Ordonez

Alex Ordonez

Alex is another valued team member of our Mold, Water and Demo team. Alex has been with us for 2 years and it's be tough to find a harder worker. Alex is smart, thoughtful and a professional. 

Lupe Martinez

Lupe Martinez

Lupe is the newest member of the Fire and Cleanup team. She has been with us for 6 months and is a joy to work with. Lupe is a diligent worker who always has a ready smile for everyone.

Laura Barraga

Laura Barraga

Laura is the team leader of there Fire and Cleanup Team. She has been with SERVPRO for over 3 years.Tammy relies on Laura for help with training new team members. Laura  knows all the ins and outs of Fire cleanup, she will not leave a job until it is done to the clients complete satisfaction. 

Ono Nieves

Ono Nieves

Ono is the senior member of the Fire and Cleanup team, he has been with SEVPRO for 8 years and is Tammy's go to person when it comes to assuring that your valuables are secure while in our care.

Javier Fernandez

Javier Fernandez

Javier (Javi) is currently working in our estimating and invoicing department. As a past member of the Mold, Water and Demo team he has worked some of our most challenging jobs.  He travels regularly with our large loss team, and there is not an environment that you can put him in where he won't excel.