What our Customers say...
Why SERVPRO Testimonials
I called SERVPRO regarding treatment for mold throughout the home. I spoke with a lady by the name of Grecia. She was very professional and quick to respond to our needs. We met the very next morning so I could get a quote for the work to be done. The quote included the treatment for mold as well as an ozone treatment for the entire home and a carpet cleaning for one separate room. The technicians came out the day after Grecia gave me the quote and completed all the work within a day. The following day, Grecia met me at the house to air it out after the ozone treatment and check in with me. Everything looked fantastic and no longer had the smell of mold. Several days later, we noticed that there was some mold around the edges of the bathtub, which had been overlooked. I once again contacted Grecia and she immediately responded by having another technician return to the home the following morning to treat that area. Once it was completed, Grecia checked in with me to make sure it was thoroughly treated. I told her I really appreciated her customer service and professionalism regarding the entire project, especially with the call back. I would highly recommend SERVPRO of San Leandro and Grecia for their superior work and service. In fact, I did recommend Grecia to a neighbor and friend and she used her as well.
The service and professionalism of Ono & Jonathan exceeded my expectations. Jose was prompt in answering my questions.
A big "shout out" to Grecia who went above and beyond with my concerns and needs. She is so kind and helpful, I feel she is more a friend than someone that just works at SERVPRO!
SERVPRO is the greatest!! I had a kitchen fire (next time I want fried chicken, I'll drive to KFC) that almost burned my house down. The damage was limited to the kitchen but there was soot all over the house...walls & ceilings. Props to the Hayward Fire Dept. Station #7 for getting there in 2 minutes!
The 5 woman crew from SERVPRO worked 3 days and they cleaned everything....even things that were non fire damage dirty. They emptied my kitchen cabinets and cleaned them thoroughly. They packed all my dishes and stuff and kept them in storage until done. They were very courteous and professional and worked well beyond my expectations. I would give ten stars if I could.
My wife was worried that we had a serious mold problem in our home. We no longer worry about this thanks to an inspection and service performed by your company.
Amazing. "Like it never even happened."
Vanessa was prompt, she and her team were respectful of my home and my belongings. Thank you to my property management company for sending SERVPRO. Than you to Vanessa for being so professional.